Retrieving Your Password
NOTE: If you have a non-administrator account, please contact your administrator or Support by email at support@sensera.devmds.com or 800-657-0437 Ext. 2 to reset your password.
1. In Chrome, Firefox, Safari, or Edge, go to www.sitecloud.senserasystems.com.
2. Click on Forgot username or password.
![SiteCloud New Account Setup](https://sensera.devmds.com/wp-content/uploads/2021/08/Sup-RetrieveUser-Step2.png)
3. Enter the email address associated with your account.
4. Click Submit.
![SiteCloud Password Retrieval](https://sensera.devmds.com/wp-content/uploads/2021/08/Sup-RetrieveUser-Step3.png)
5. Your username will be displayed, and then you click Reset Password.
![SiteCloud Password Retrieval](https://sensera.devmds.com/wp-content/uploads/2021/08/Sup-RetrievePass-Step5.png)
6. A message alerts you to an email with a new password. You can click Close to return to the Login page.
7. Use this email to login. Once logged in, it is recommended you change your password for security purposes.
![SiteCloud Password Retrieval](https://sensera.devmds.com/wp-content/uploads/2021/08/Sup-RetrievePass-Step6.png)